Refund Policy

Overview

At our online store, we are committed to providing a positive shopping experience. If you are not satisfied with your purchase, our refund policy outlines the procedures and timelines.

By submitting an order, you are agreeing to our Refund Policy.

No Refunds, Exchanges, or Cancellations

Exceptions

If an item is defective or damaged upon arrival, please contact us within 7 days of delivery.
Contact us at shop.taylorfayauthor@gmail.com.
Please provide your invoice/receipt, photos and any other relevant information so that we can assist you.
Slight imperfections due to the shipping process are not considered damage. If you are unsure about the condition of your product, please reach out so that we can help.

Policy Updates

Our refund policy may be updated periodically. Please review thid page for the most current information.